Integrity and other resources

Relevant links are collated under the following headings:

 

 

Integrity

Online training - Commissioner for Public Interest Disclosures

Two online training modules on OCPID investigations relating to allegations of improper conduct — "If the Commissioner contacts you" and "I'm aware of misconduct".
Online trainingCPID website

Investigation report - Matters arising from allegations of inappropriate conduct by a former Commissioner of Police and another police officer

The report discusses integrity issues relating to conflict of interests, associations and gifts and benefits. It also discusses issues relating to police reporting concerns about other police and matters relating to current and possible alternative integrity mechanisms and the current powers of the Ombudsman. The report makes a number of recommendations for review of NT Police policies and procedures and Ombudsman legislation.
Investigation report - Matters arising from allegations of inappropriate conduct by a former Commissioner of Police and another police officer - Ombudsman NT, May 2015

Integrity in decision making

Webpage with a variety of resources on integrity in decision making- Integrity Coordinating Group WA

Ensuring integrity – the role of watchdog agencies

Panel discussion on the role of watchdog agencies.  Guests are NSW ICAC Commissioner, NSW Auditor-General and NSW Ombudsman.  Highlights of Ethics & Leadership In the Public Sector Conference, hosted by the NSW Public Service Commission, 7 and 8 May, 2015.
Ensuring integrity - the role of watchdog agencies - ABC RN Big Ideas podcast, August 2015

ICAC Code of Conduct

This Code of Conduct for staff addresses many issues relevant to investigative and independent offices.
ICAC Code of ConductNSW Independent Commission Against Corruption, May 2015

Statement of Business Ethics

An example of a statement setting out a department’s ethical standards in relation to engagement of, and dealings with, contractors and service providers.
Statement of Business EthicsNSW Department of Premier and Cabinet, 2011

Test Your Ethics IQ - a Self-Assessment

An online quiz aimed at promoting awareness and understanding of ethical issues.  The setting is a local government organisation (albeit a very large one) but a lot of the questions have general application to public bodies.
Test Your Ethics IQ - a Self-Assessment - City of New York Department of Investigations

Frank and fearless in the Westminster tradition

Panel discussion around giving frank and fearless advice and its place in the modern public service. Has the loss of security of tenure meant that public servants feel less able to give unpalatable advice to a minister? Highlights of Ethics & Leadership In the Public Sector Conference, hosted by the NSW Public Service Commission, 7 and 8 May, 2015
Frank and fearless in the Westminster traditionABC RN Big Ideas podcast, September 2015

Corruption in the public sector: The big issues — Lessons from investigations by the Crime and Corruption Commission

Corruption in the public sector: The big issues — Lessons from investigations by the Crime and Corruption Commission, 2009–14 - Crime and Corruption Commission, December 2014

Corruption prevention advisories

Corruption prevention advisoriesCrime and Corruption Commission, webpage

Talking about integrity A guide for police managers

Talking about integrity A guide for police managers - Office of Police Integrity, Victoria, 2009

Words that work: tackling ethical dilemmas in policing

Words that work: tackling ethical dilemmas in policing - Office of Police Integrity, Victoria, 2012

Independent Commission Against Corruption

ICAC Website - Independent commission Against Corruption NSW, webpage  

Report on the Misconduct Intelligence Assessment of the WA Public Sector

"The dynamic nature of the public sector ... inevitably gives rise to new corruption risks and misconduct threats requiring attention and makes the management of traditional threats more complicated. Th[e] report is not intended as a critique of Government policy or the structure of the public sector in WA. The analysis describes the existing pressures in the public sector for the sole purpose of identifying misconduct risk. It is misconduct risk that informs the role of the Commission ... in improving continuously the integrity of, and reducing the incidence of misconduct in, the WA public sector. For the WA Government and public sector agencies to continue to effectively combat corruption and misconduct, better information is needed about the changing public sector environment and the range of current and emerging risks and vulnerabilities that exist within it."

Report on Misconduct Intelligence Assessment of the WA Public Sector - Corruption and Crime Commission, WA, March 2015

A review of integrity frameworks in six Victorian councils

"IBAC's Local Government Integrity Framework Project explored the corruption prevention measures in place at six councils. An 'integrity framework' is defined as the instruments, processes, structure and conditions required to foster integrity and prevent corruption in public organisations. IBAC conducted targeted consultations with a selection of councils by undertaking surveys of senior managers and staff, and interviews with selected staff members. IBAC used the information from consultations along with the observed practices to build a picture of the councils' integrity frameworks. This paper highlights both good practices and possible areas for improvement to help councils strengthen their individual integrity frameworks."
A review of integrity frameworks in six Victorian councils - Independent broad-based anti-corruption commission, Victoria, March 2015

Corruption vulnerabilities in procurement

Discussion withGeoff Crawford, Assistant Director Fraud Prevention at the Department of Justice and Regulation
Podcast: corruption vulnerabilities in procurement - Victorian IBAC, November 2015

Ethics and Leadership – Eight Lessons for the Victorian Public Service

Presentation by Deputy Ombudsman
Ethics and Leadership – Eight Lessons for the Victorian Public Service - Ombudsman Victoria, December 2012

Organised Crime and public sector corruption podcast

Interview with Dr Russell Smith from the Australian Institute of Criminology about organised crime and public sector corruption.  Focusses on organised crime recruiting public servants to access to protected personal information.
Organised Crime and public sector corruption podcastIndependent broad-based anti-corruption commission, Victoria, April 2015

Report on Misconduct Risk in Local Government Procurement

The report sets out six case studies relating to Commission investigations, a post investigation review of financial governance at the City of Stirling, and the findings of procurement audits in five metropolitan local governments.

Report on Misconduct Risk in Local Government Procurement Corruption and Crime Commission, Western Australia, February 2015

Investigation into the conduct of a university manager and others in relation to false invoicing

This investigation concerned allegations that an information technology manager corruptly obtained, or attempted to obtain, benefits by issuing false invoices to three different universities at which he worked over a number of years. It was alleged that the manager caused, or attempted to cause, the payment of false invoices to a private company which did not do any work for any of the universities. It was alleged that the manager and another person attempted to cover-up the false invoices at one university by submitting a false licensing agreement and concocting emails to give the impression work was performed for the university.
Investigation into the conduct of a university manager and others in relation to false invoicingIndependent Commission Against Corruption NSW, June 2015

Investigation into allegations of improper conduct by officers of VicRoads

A report into allegations that it is "normal practice" for VicRoads Transport Safety Services staff caught speeding in VicRoads vehicles to avoid a fine by claiming unjustifiable exemptions. In effect, the allegation was that some VicRoads staff break the road rules with impunity.
Investigation into allegations of improper conduct by officers of VicRoadsVictorian Ombudsman, June 2015

Investigation into allegations of corrupt conduct in the provision of security products and services by suppliers, installers and consultant

Findings of corrupt conduct in relation to procurement practices.
Investigation into allegations of corrupt conduct in the provision of security products and services by suppliers, installers and consultant - Independent Commission Against Corruption NSW, September 2013

An examination of suspected official misconduct at the University of Queensland

In December 2010 the University of Queensland offered a place in its 2011 undergraduate medical program to a school leaver who had not met the entry requirements for admission into that particular course.
An examination of suspected official misconduct at the University of QueenslandCrime and Misconduct Commission QLD, 2013

Handling allegations of corruption:  A report by the Parliamentary Ombudsman on an investigation into a complaint about the Department for International Development

A person complained about a Departmental investigation of his allegations concerning the inappropriate use of funds, or exercise reasonable oversight, and about the way in which the Department handled the information he had sent them.  The Ombudsman did not find any reason to question the outcome of Department’s investigation but found that it had failed to communicate effectively; failed to give reasons for decision, or to be open and transparent about decisions; and failed to maintain reliable and useable records.  The Ombudsman also found that the Department failed to protect the complainant’s identity and to ensure the confidentiality he sought.
Handling allegations of corruption:  A report by the Parliamentary Ombudsman on an investigation into a complaint about the Department for International Development England Parliamentary and Health Services Ombudsman, February 2014

Fraud, financial management and accountability in the Queensland public sector:  An examination of how a $16.69 million fraud was committed on Queensland Health

“In December 2011, Queensland Health identified a fraudulent transaction of $11 million of public funds paid to one of its own employees. Further investigation identified this transaction to be the latest in a series of 65 fraudulent transactions totalling $16.69 million and committed over a four-year period.  The report provides an account of the fraud and describes the impact of that discovery.  It aims to highlight public servants’ responsibilities and accountability as stewards of public money — and raise awareness of the potential for fraud in the workplace, of their own responsibilities to prevent it and, finally, of the high cost of managerial inaction.  The report also includes a summary of lessons to be learned from the Queensland Health experience— the factors that allowed the fraud to be committed and remain undetected for so long, as well as recommendations to managers and staff of public agencies.”
Fraud, financial management and accountability in the Queensland public sector Queensland Crime and Misconduct Commission, 2013

Perceptions of Corruption and Ethical Conduct – ANU Poll

Perceptions of Corruption and Ethical Conduct – ANU PollAustralian National University, 2012

Perceptions of Corruption in Victoria

Perceptions of Corruption in Victoria  - Independent broad-based anti-corruption commission (Victoria), 2013

A survey of fraud, bribery and corruption in Australia and New Zealand 2012

A survey of fraud, bribery and corruption in Australia and New Zealand 2012KPMG, February 2013

Return to top of page

 

 

Conflict of Interest

Identifying and managing conflicts of interest in the public sector

A four page guide to handling conflicts of interest.
Identifying and managing conflicts of interest in the public sector Independent Commission Against Corruption NSW, July 2012

Are you conflicted? How to identify and manage conflicts of interest

Discussion of conflict of interest in the Commonwealth public sector.
Are you conflicted? How to identify and manage conflicts of interest - Australian Government Solicitor podcast, 2014

Conflict of interest by an Executive Officer in the Department of Education and Training

Report on an investigation into an allegation that an executive officer within a department negotiated and accepted a job with a company while he was responsible for investigating it. The investigation found the allegation to be substantiated but the executive is no longer a public servant.
Conflict of interest by an Executive Officer in the Department of Education and TrainingOmbudsman Victoria, September 2015

An investigation into allegations of nepotism and conflict of interest by senior health managers

Report of investigation that identified conduct by two officers in relation to the procurement of services from, and the employment of, direct family members and others with whom they had shared a professional (and in one case, a financial) association. Those procurements and recruitments brought financial benefits to the persons associated with the two officers. It was the view of the Integrity Commission that the conduct of both officers involved conflicts of interest which were not dealt with in accordance with applicable policy or legislative requirements.
An investigation into allegations of nepotism and conflict of interest by senior health managers - Integrity Commission, Tasmania, 2014

Investigation into allegations of improper procurement of services by the Department of Education and Early Childhood Development

Issues investigated included potential conflicts of interest, compliance with procurement policies and procedures and reporting requirements relating to engagement of consultants.
Investigation into allegations of improper procurement of services by the Department of Education and Early Childhood DevelopmentOmbudsman Victoria, March 2014

Conflict of interest in the Victorian public sector – ongoing concerns

The report discusses a growing trend in complaints about conflicts of interest in procurement and recruitment; two significant risk areas for Victorian public sector agencies.  It sets out a number of interesting case studies.
Conflict of interest in the Victorian public sector – ongoing concerns  - Ombudsman Victoria, March 2014

↑ Return to top of page

 

 

 Accepting gifts, benefits and hospitality

 Accepting Gifts, Benefits & Hospitality: Policy Framework for the NTPS

To facilitate agency development and review of individual guidelines and policies on acceptance of gifts, benefits and hospitality, the NT Ombudsman has developed a Framework, in co-operation with the Department of the Chief Minister, the Department of Lands, Planning and the Environment and the Department of Infrastructure. The Framework is intended to provide a broad structure to help government agencies identify what issues they should consider in the development and review of appropriate guidelines/policies and provide some background to inform that process.
 Accepting Gifts, Benefits & Hospitality: Policy Framework for the NTPSNT Ombudsman, May 2016

Gifts and Benefits Factsheet

Gifts and Benefits Factsheet - Tasmania Integrity Commission

Gifts and Benefits Myths

Gifts and Benefits MythsTasmania Integrity Commission

Guidelines on managing gifts and benefits for public officials

Guidelines on managing gifts and benefits for public officialsIndependent Commission Against Corruption NSW

Gifts and Benefits Policy

Gifts and Benefits PolicyOmbudsman NSW, July 2011

Gifts and benefits policy

Gifts and benefits policyNSW Department of Trade and Investment

An own motion investigation into policies, practices and procedures relating to receiving and declaring of gifts and benefits in the Tasmanian State Service

"Appropriate management of offers of gifts and benefits is essential to maintaining the actual and perceived integrity of the Tasmanian State Service. Through this investigation, the Commission has identified a concerning complacency among agencies about this issue. Almost without exception, the Commission's request for gifts and benefits policies and records triggered a flurry of activity within agencies. Many agencies advised that they had a new gifts policy – or were in the process of drafting one. Some agencies took several months to locate and send the requested information to the Commission. Another matter of concern was the lack of understanding of the relationship between gifts and conflicts of interest. None of the agency policies explained this relationship satisfactorily – indeed, only two of the policies explained it at all. Even where an agency's policy did provide some explanation of conflicts of interest, the gifts that had been approved by the agency demonstrated either a failure to understand the policy, or a failure to apply it."
An own motion investigation into policies, practices and procedures relating to receiving and declaring of gifts and benefits in the Tasmanian State Service - Tasmanian Integrity Commission, September 2015

Report on an Investigation into Acceptance and Disclosure of Gifts and Travel Contributions by the Lord Mayor of the City of Perth

The Lord Mayor of the City of Perth, having declared an impartiality interest, voted with Council in favour of an application by BHP Billiton to waive a hire fee. At the time the Lord Mayor had been offered, and two days later formally accepted from BHP Billiton, an Olympic Hospitality Package comprising an all-expenses paid trip to the 2008 Summer Olympic Games in Beijing. The value of this package as estimated by BHP Billiton was at least US$36,826. Every elected official is required, annually, to disclose gifts and contributions to travel received in the year. The Lord Mayor did not disclose any part of the Olympic Package.
Report on an Investigation into Acceptance and Disclosure of Gifts and Travel Contributions by the Lord Mayor of the City of PerthCorruption and Crime Commission WA, October 2015

↑ Return to top of page

 

 

Governance and good decision-making

Good Decision-Making Guide: Good decisions make good sense

A concise guide to decision-making for public sector officers.
Good Decision-Making Guide: Good decisions make good sense - Ombudsman Queensland, 2013

Good Governance Guide: Local governments

A brief guide on good governance in the local government sector.
Good Governance Guide: Local governmentsGovernance Institute of Australia, 2015

Ten principles for good administration

A four page fact sheet that neatly summarises ten important principles for good administration.
Ten principles for good administration - Commonwealth Ombudsman, 2009

Good conduct and Administrative practice

Good conduct and Administrative practiceOmbudsman NSW

The continuous rise of the rules of natural justice

A slide presentation providing a concise overview of the rules of natural justice including recent cases that point to a need to provide a high level of documentary disclosure whether or not information is adverse and discuss the situation when an allegation of bias relates to officers involved in the process but not as the final decision-maker. The cases highlight that a wide range of factors appear to be relevant where an accused party is facing a significant adverse employment/career outcome.
The continuous rise of the rules of natural justiceB Dunphy, Partner Clayton Utz, May 2016

Natural Justice:  Vega Vega v Hoyle & Ors [2015] QSC 111

A specialist urologist conducting a long and complex operation removed the wrong kidney. The conduct of the specialist was investigated. The specialist challenged the actions and decisions of various investigators and decision-makers, alleging bias, failure to disclose material information, lack of procedural fairness and failure to take into account relevant considerations. The Court found that decisions that prevented the applicant from having access to information and documents relied on by the health service investigators and clinical reviewers and presentation of a report without having given the specialist access to the information and documents, amounted to breaches of natural justice.
Natural Justice:  Vega Vega v Hoyle & Ors [2015] QSC 111 Queensland Supreme Court, May 2015

↑ Return to top of page

  

 

Stakeholder engagement

Towards a NSW Charter for Public Participation

In September 2015, the NSW Information Commissioner announced a commitment to collaborate with NSW citizens and agencies to promote public participation and assist agencies in achieving success in their engagement with NSW citizens, through a NSW Charter for Public Participation. This report documents progress to date.
Towards a NSW Charter for Public Participation - NSW Information and Privacy Commission, June 2016

Public Participation in Government Decision-making: Better Practice guide

"Public participation is a critical input to government activity, and developing effective strategies, programs and projects. Failing to adequately engage the public risks alienating the community and creating negative impacts through poorly informed and implemented decisions. Despite the critical role that public participation plays, ... there is no whole-of-government guidance or framework that helps agencies plan and implement effective public participation exercises. And yet this is an area that public sector agencies find consistently challenging. In light of this, [the Auditor-General] has chosen to publish this better practice guide in order to: provide a high-level framework for agencies across the public sector to use when deciding how best to involve the public in government decision-making and implementation — and clearly set out the principles and elements to audit the efficiency and effectiveness of public participation exercises."
Public Participation in Government Decision-making: Better Practice guide - Victorian Auditor-General, January 2015

Good Governance Guide: Stakeholder engagement (public sector)

A brief guide on the benefits of stakeholder engagement, identification of stakeholders and essential elements of stakeholder engagement.
Good Governance Guide: Stakeholder engagement (public sector)Governance Institute of Australia, 2015

↑ Return to top of page

 

Indigenous resources

Indigenous publications

Indigenous publications - Commonwealth Ombudsman

Aboriginal resources

Aboriginal resources - Ombudsman NSW

Resources

ResourcesNT Anti-Discrimination Commission NT, webpage

Discrimination: Know your rights Information for Aboriginal and Torres Strait Islander people

Discrimination: Know your rights Information for Aboriginal and Torres Strait Islander people - Australian Human Rights Commission, webpage

Indigenous protocols for lawyers (2nd ed)

Indigenous protocols for lawyers (2nd ed) - Law Society NT, 2015

The Plain English Legal Dictionary:  Northern Territory Criminal Law

The Plain English Legal Dictionary:  Northern Territory Criminal Law - ARDS, NAAJA, AIS, 2015

The Path to Justice: Aboriginal and Torres Strait Islander Women’s Experience of the Courts

The Path to Justice: Aboriginal and Torres Strait Islander Women’s Experience of the Courts - Judicial Council on Cultural Diversity, 2016

Indigenous consumers

Indigenous consumers - Australian Competition and Consumer Commission, webpage

Indigenous Outreach

Indigenous OutreachTelecommunications Industry Ombudsman, webpage

Indigenous

Indigenous - Moneysmart ASIC, webpage

Complaints involving corporations

Complaints involving corporationsOffice of the Registrar of Indigenous Corporations, 2012

Indigenous Language Resources

Indigenous Language Resources - Aged Care Complaints Commissioner, webpage

Indigenous Governance Toolkit

Indigenous Governance Toolkit - Australian Indigenous Governance Institute

Journal Articles, Publications, Conference Papers written by NAAJA staff

Journal Articles, Publications, Conference Papers written by NAAJA staffNorth Australian Aboriginal Justice Agency, webpage

Papers and other publications

Papers and other publications Central Australian Aboriginal Legal Aid Service, webpage

Human Rights in Closed Environments

The article examines the human rights of people detained in ‘closed environments’; that is, non-public sites of segregation including prisons, police cells, immigration detention centres, disability facilities and psychiatric institutions. The inmates of such closed environments are vulnerable to human rights violations given their isolation from society and powerlessness. With reference to the author’s fieldwork in the closed environment of correctional facilities, this essay reviews Human Rights in Closed Environments and argues that there is a need for governments and the broader community to interrogate the ideological basis for detention. A human rights oriented discourse suggests that the loss of liberty should not be exacerbated by further punitive and degrading measures; rather, the emphasis needs to shift to a paradigm of transparency, dignified care, responsibility and rehabilitation.
Human Rights in Closed Environments(2015) 37(4) Sydney Law Review 617

↑ Return to top of page