Work – Health
Where to complain about –
Private or NT Government employees:
If you wish to complain about an injury sustained at work, contact NT WorkSafe. NT WorkSafe can offer general advice about the requirements for a claim and about the benefits payable to injured workers under the Work Health Act.
NT WorkSafe
1st Floor, Darwin Plaza Building, 41 Smith Street, The Mall,
Darwin NT 0800
Freecall: 1800 019115
Telephone: 8999 5010
NT WorkSafe, a Division of the Northern Territory Department of Employment, Education and Training, administers the Work Health Act (NT), Dangerous Goods (Road and Rail Transport) Act and the Dangerous Goods Act on behalf of the Northern Territory Government. (see White Pages for regional offices)
An employer must submit a claim to their insurer within three working days of receiving a claim from a worker. The Insurer has to make a decision to accept, reject or defer a claim within seven working days of receiving the claim from the employer.
If the claim is rejected the worker can apply for mediation through the Work Health Authority and/or seek redress through the Work Health Court. Contact:
Work Health Authority (administered through NT WorkSafe)
Telephone: 8999 5010
The Registrar
Work Health Court
C/- Local Court Darwin
Cnr Cavenagh and Bennett Streets, Darwin NT 0800
Telephone: 8999 6225
Alice Springs:
Parsons Street, Alice Springs NT 0870
PO Box 1394, Alice Springs NT 0871
Telephone: 8951 5696
Procedures in the Work Health Court are complex and you should get legal representation.
For legal help see Legal Help Resources.
Commonwealth Government employees:
If you wish to complain about an injury sustained at work, contact the Commission for Safety, Rehabilitation and Compensation of Commonwealth Employees (Comcare Australia). Contact:
Comcare Australia
GPO Box 9905, Canberra ACT 2601
Toll free: 1300 366 979
Web: www.comcare.gov.au
After receiving your claim form, Comcare will issue a determination as to whether they accept liability. If you are not satisfied with Comcare’s decision you can request a reconsideration of the decision or apply for it to be reviewed by the Commonwealth Administrative Appeals Tribunal or the Commonwealth Ombudsman.
(See Government Departments)
In either case, legal and/or trade union advice should be sought.
Where to get help:
NT Trades and Labour Council (NTTLC)
38 Woods Street, Darwin NT 0800
Telephone: 8941 0001
NTTLC can advise you about the relevant trade union for your occupation.
NT working women’s centre
98 Woods Street, Darwin NT 0800
GPO box 903, Darwin NT 0801
Freecall: 1800 817 055
Telephone: 8981 0655
For legal help see Legal Help Resources.
