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Complaints
Who may make a complaint?
What can I complain about?
Not sure where to lodge your complaint?
Before contacting the Ombudsman
How do I make a complaint?
Complaint process
Receiving your complaint
Assessing your complaint
Making preliminary inquiries with the department
Conciliation and mediation
Formal investigation
Timeframes
Complaint form
Complaints
In this section you can find out who can make a complaint and how your complaint will be processed. Also included is an online
Complaint Form
to allow you to lodge your complaint direct with the Ombudsman.
