Your complaint can be made in a number of ways:
- Online
- In person at the Darwin Office
- In writing
- By telephone, fax or email
Your complaint should include:
- Your name, address and telephone number
- A concise summary of your complaint – who was involved, what, when and where it happened, and why the situation is unfair or wrong
- What you have done to try and resolve your complaint and the result
- Copies of relevant letters or other documents
- The result you are seeking